Ruined

I am spitting fire! MAD!
I just picked up my WEDDING DRESS from the cleaners and it is ruined!
So, here's the story...I bought the dress at Sears. It was a really good price, I wasn't willing to pay a crazy amount for my dress. We're having a simple beach wedding and I wanted a simple dress to match.
I got the dress and it was kinda wrinkly and had a tiny little speck on the front. I brought it to the cleaners (recommended to me by my boss) to get cleaned, pressed, etc.
I went to pick it up today and it's a good thing I took a look inside the dress bag. There are 4 or 5 'hooks', thread-pulls, whatever you wanna call 'em, on the front bodice. It's not good.
I was like, "What IS THIS?" They kept explaining over and over again, etc. etc. etc. all a bunch of bull. I was upset. And then I started to cry, paid for the dress (YES, I paid for it!), and left.
And then my sister gives me crap for paying, rightfully so! But I was so distraught, I couldn't even talk anymore without choking back tears. I'm one of those people who cannot even speak, seriously not even a word, when I'm crying. Paying for it makes me feel even worse. They're idiots and I'm an even bigger idiot!
Unbelieveable!!
So, I just called Sears and told them that the dress is ruined. I didn't give them the WHOLE story but it was enough. The customer service girl said to bring it to the store and if they can see that I haven't worn it already (which, in this case, I honestly haven't) then they should replace it without a problem.
Cross your fingers for me!